We aim to bring you the most amazing collection of unique finds. And because we specialize in small batches of Luxe.Curated.Attainable products, we have a limited return policy…but when in doubt, feel free to email us: Hello@adoseofblog.com
We do not accept returns of certain items/products including skincare, swimwear, intimate apparel, jewelry, earrings, art, cashmere, any personalized or custom-made products, final sale merchandise, or a product that is specified as non-returnable in its description. Any exceptions to this policy will be listed under product/item details on the product page. In addition, returns are not allowed on any product/items you may have purchased at a pop-up shop or other in-person transaction.
If you choose to return an item eligible for return, we must receive it no later than 30 days from the order date. We will not accept any returns after 30 days. All returns are for Store Credit Only (see below)
Items eligible for return must be returned unused, with tags, serial numbers, backings &/or ribbons attached in their complete, intact & original packaging.
- To return a Product, you must first receive a Return Authorization Number by emailing hello@adoseofblog.com,
- include in the subject line ‘RETURN REQUEST’.
- Please include your name,
- order number
- the email address that you used to make your purchase.
- We will email you instructions to start your return and at the end of this process
- you will be able to print a pre-paid shipping label.
- Affix the shipping label to your package and
- bring it to the appropriate drop-off location.
If you return any Product for any reason, you must ensure that it is adequately packaged and insured. We are not responsible for damage caused by inadequate packaging by you or if the Product is damaged or lost while being returned to us.
If you return a Product to us in accordance with the return policy within 30 days of the order date, you will receive a refund which will be credited to an ADO e-gift card, sent to the original purchaser’s email used to make the purchase. Refunds will be in the amount of the Product price plus taxes, if applicable, less a $10 restocking fee for each Product returned but will not include the original shipping cost.
We will process the refund due to you as soon as reasonably practicable after the Product(s) have been returned to us and, in any case, within 10 business days of our receipt of the returned items. Please note that refunds can take up to ten working days to appear due to varying processing times..
